FREQUENTLY ASKED QUESTIONS

JJCFinTech by JJ Consulting Limited

General LoFT FAQs

 

How many hours a week can I work?

 

As long as you meet our minimum commitment of 10 hours a week, you can work as much as you like!

 

Can we come into the offices in London?

 

You can any time! We encourage all LoFT members to visit us in our offices as often as they wish.

 

App FAQs

 

What are the different navigation pages?

 

The page navigation buttons can always be found at the bottom of your screen, from left to right: Home, Tasks, Time Tracking, Chat, Notifications, Profile


How do I share my Digital ID?

 

Your digital ID is a collection of your personal details, such as your name, personal address and proof of ID. You can quickly share this information to anyone who requests it, such as banks, mortgage lenders and landlords. This can be done by:

1.    Go to the Home page
2.    Press on the “SHARE MY DIGITAL ID” button at the bottom of the page
3.    Fill out the details of the Digital ID Recipient
4.    Agree to the JJC Terms & Conditions
5.    Press the “Share” button to share your Digital ID

 

How do I register my interest for a task?

 

As the Partners and Ambassadors send out a new task to the LoFT App, you can register your interest. Once assigned a task, you may begin working and logging time for it. This can be done by:

1.    Go to the Tasks page
2.    Go to the “Unassigned” tab
3.    Navigate through the Initiative, Release, Feature and select the Task you wish to register your interest in
4.    Press the “I AM INTERESTED IN THIS” button and wait for a response from a Partner or Ambassador

 

How do I view my assigned tasks?

 

Once assigned a task, you can view more information about it by doing the following:

1.    Go to the Tasks page
2.    Go to the “Assigned” tab
3.    Navigate through the Initiative, Release, Feature and select the Task you wish to view

 

How do I log time completed for tasks?

 

Once you've completed your day's work on a task, you can log the time you've done for it by doing the following:

1.    Go to the Tasks page
2.    Go to the “Log Time” tab
3.    Select the date you wish to log time for
4.    Select the feature of the piece of work you have completed
5.    Select the task of the piece of work you have completed
6.    Input the hours and minutes you spent working on the task
7.    Press the “Save” button to log your time entry

 

How do I view or edit my logged time?

 

If you want to view or edit time entries you've previously logged, you can do this by following these steps:

1.    Go to the Tasks page
2.    Go to the “View Log” tab
3.    Select the piece of work you wish to view or edit

 

How do I message the JJC team?

 

JJC FinTech uses Webex Teams to message each other; both through private messages and group chats. To install Webex Teams, follow these steps:

1.    Go to the Chat page
2.    Press the “Download” button to install Webex Teams on your device

 

DOWNLOAD APP NOW

Download our app now and join our team, share your interests and your course details.  We want to know your term-time schedules and availability to work with JJCFinTech.